Privacy Policy

 

Welcome to EliteFlowersDubai.com (“Website”). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect
 a. Personal Information
We may collect the following personal information when you place an order, register, or contact us:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

b. Non-Personal Information
We may collect non-personal information such as:

  • IP Address
  • Browser Type
  • Operating System
  • Browsing Behavior

2. How We Use Your Information
We use the collected information for the following purposes:

  • To process your orders and deliver products.
  • To improve our Website and user experience.
  • To communicate with you regarding orders, promotions, and customer service inquiries.
  • To comply with applicable laws and regulations.

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: To logistics partners for order fulfillment and delivery.
Legal Obligations: To comply with legal or regulatory requirements in the UAE.
Business Transactions: In case of mergers, acquisitions, or asset sales, your information may be transferred.

4. Data Security
We implement robust security measures to protect your personal information, including encryption, firewalls, and secure server connections. However, no system is completely secure, and we cannot guarantee absolute security.

5. Payment Information Security and Third-Party Disclosure

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • https://eliteflowersdubai.com/ will not pass any debit/credit card details to third parties
  • https://eliteflowersdubai.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

6. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience. Cookies may collect information such as:

  • Preferences and settings.
  • Login credentials for faster access.

You can disable cookies through your browser settings, but this may affect your Website experience.

7. Your Rights
As a user in Dubai, UAE, you have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to your personal information if inaccurate or incomplete.
  • Deletion: Request the deletion of your personal information unless required for legal purposes.
  • Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us.

8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.